Considerable delivery delays for mail items destined to the United States
As we have announced previously, the novel Coronavirus pandemic has caused a global reduction of flights. Accordingly, acceptance of international mail items to some countries/territories is temporarily suspended and considerable delivery delays are expected for outbound mail items to other countries/territories.
Although mail items to the United States are currently being accepted, it is expected to take more than two weeks to load the items that have already been accepted on airplanes to that country due to the significant reduction and suspension of flights.
Therefore, we are trying our best to dispatch promptly as many postal items as possible to the United States, cooperating with airline companies and the postal operator in that country.
We sincerely apologize that delivery will take more time than usual. It would be appreciated if you would kindly understand this situation in advance.